Privacy Policy
March 13, 2026
1. Introduction
HIPIXELS GAMES SRL (QuickSoft Agency), headquartered in Brasov, Romania, Tax ID (CUI) 45992820, is the controller of your personal data. We respect the privacy of your data and are committed to protecting it in accordance with Regulation (EU) 2016/679 (GDPR), Romanian Law no. 190/2018, and applicable Romanian legislation. This policy describes how we collect, use, and protect your personal data.
2. What Data We Collect
We collect the following categories of personal data through contact forms and interactions with our services: first and last name, email address, phone number, company name, project details, and technical requirements. We also automatically collect technical data such as IP address, browser type, and pages visited through cookies and similar technologies.
3. How We Use Data
We use your personal data to respond to inquiries submitted through the contact form, to provide the requested services, for invoicing and contract administration, and to send you communications related to ongoing projects. We do not use your data for automated marketing without your explicit consent.
4. Legal Basis for Processing
The processing of your data is based on the following legal grounds under Article 6 of the GDPR: your consent (Art. 6(1)(a)), performance of a contract or pre-contractual measures (Art. 6(1)(b)), compliance with legal obligations including tax requirements (Art. 6(1)(c)), and our legitimate interest in improving our services (Art. 6(1)(f)).
5. Data Sharing
We do not sell, rent, or distribute your personal data to third parties for marketing purposes. We may share data with trusted service providers (hosting, email, accounting) strictly to the extent necessary for the provision of our services. All our providers are carefully selected and comply with GDPR requirements through data processing agreements.
6. Data Retention
We retain your personal data only for the period necessary to fulfill the purposes for which it was collected. Contact form data is retained for 12 months from the last interaction. Contractual data and invoices are retained in accordance with Romanian tax law requirements (10 years). Upon expiration of the retention period, data is securely deleted.
7. Your Rights Under GDPR
You have the following rights regarding your personal data: the right of access, the right to rectification, the right to erasure ("right to be forgotten"), the right to restriction of processing, the right to data portability, and the right to object to processing. To exercise these rights, you can contact us at contact@quicksoftagency.ro. We will respond to your request within 30 days.
8. Cookies
Our website uses essential cookies for the proper functioning of the platform and analytics cookies to understand how the site is used. We do not use advertising or third-party tracking cookies. You can manage your cookie preferences through your browser settings. Continued browsing of the site implies acceptance of essential cookies.
9. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or destruction. These include data encryption in transit (SSL/TLS), role-based access control, regular backups, and security monitoring. We periodically review our security measures to adapt them to the latest standards.
10. Changes to This Policy
We reserve the right to update this privacy policy periodically. Any significant changes will be communicated by publishing the updated version on the website, indicating the date of the last modification. We encourage you to periodically review this page to stay informed about our data protection practices.
11. Contact & Data Protection Authority
For any questions regarding personal data processing, you can contact us at contact@quicksoftagency.ro. HIPIXELS GAMES SRL, Brasov, Romania, Tax ID (CUI) 45992820. If you believe that the processing of your data violates GDPR, you have the right to file a complaint with the National Supervisory Authority for Personal Data Processing (ANSPDCP) — www.dataprotection.ro.